Customer Care
How Can We Help You?
Need help with your daily delivery, slot change, or active subscription? We are just a tap away.
Frequently Asked Questions
How do I pause my delivery for tomorrow?
Go to My Profile → Subscriptions → Pause. Simply update it before 9:00 PM tonight, and your plan cycle will extend automatically.
Can I switch between Morning and Evening slots?
Yes, you can select any of our 9 delivery windows (Morning: 6 AM – 11 AM, Evening: 5 PM – 9 PM) directly from your subscription settings before 9:00 PM.
What if my bowl arrives damaged or delayed?
Send a photo to our WhatsApp support within 2 hours of receipt. We will dispatch an immediate replacement or refund the meal to your wallet.
Where can I view active and remaining days?
All active subscription days, paused logs, and upcoming deliveries are displayed live under the Plans / Orders tab.